Refund policy

FINAL SALE POLICY

At our store, all products are custom-made using 3D printing technology and produced specifically for each customer order.

Because of the personalized and made-to-order nature of our items:

All sales are final.
We do not accept returns, exchanges, or cancellations once an order has been placed.
We do not offer refunds for change of mind or incorrect selections made by the customer.

QUALITY ASSURANCE

We take pride in maintaining high quality control standards throughout our production process. Every item is carefully inspected before it is shipped to ensure it meets our expectations.

However, despite our best efforts, issues can occasionally occur. If something is not right with your order, we are committed to making it right. Please contact us through hello@kingspeardesigns.com within 7 days of receiving your product with any concerns.

EXCEPTIONS

We will offer a replacement or reprint if:

The item arrives damaged,
There is a manufacturing defect, or
You receive the wrong item

In these cases, we will reprint and replace the item at no additional cost.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us through hello@kingspeardesigns within 7 of receiving your order with photos and a description of the issue.

CUSTOMER RESPONSABILITY

Please ensure that: